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Our commitment
Jonathan D Barnes wants everyone to be able to use citadelheritage.com, including people with disabilities.
Our goal is for this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the standard we are working toward. It is not a claim that every page meets it today.
Do it with a person instead
Anything you can do on this site, you can do with us directly. Call (618) 726-8581 or email jonbarnesffl@gmail.com, and we will take your details, answer your questions, give you a quote or book an appointment with you by phone or email.
Other formats
If you need any page on this site, including our Privacy Policy and Terms, in another format, such as large print or read to you over the phone, ask us and we will work with you to provide it.
Tell us about a problem
If something on this site is hard or impossible for you to use, please tell us at jonbarnesffl@gmail.com or (618) 726-8581. It helps to know which page you were on, what you were trying to do, what went wrong, and the device, browser or assistive technology you were using. We will look into it, reply to you, and help you another way in the meantime.
Who runs this site
Jonathan D Barnes, doing business as Citadel Heritage, is an independent licensed insurance producer (NPN 21719380). We are responsible for this site and are the people to contact about it.
The Place for Life LLC provides the software the site runs on. We pass on to it anything that needs a change to that software.
Known limits
Some parts of this site may come from other companies, such as a security check that protects our forms from automated abuse, or a scheduling or verification tool. We do not control how those parts are built. If one of them gets in your way, contact us and we will help you another way.
About this statement
This is version 4 of this statement, in effect from September 30, 2026. We will update it as the site changes.
Jonathan D Barnes, Greenville, Illinois. Email jonbarnesffl@gmail.com or call (618) 726-8581.